Legal Documents

Kriya11 Terms & Conditions

Please read these Terms and Conditions carefully before using kriya11. By registering or using the platform, you are considered to have accepted these terms.

Last Updated: January 2026 Estimated reading time: 12 minutes

📋1. General Terms

These Terms and Conditions apply to the use of the kriya11 platform and all its services. By accessing, registering on, or using any service on kriya11, you are deemed to have read, understood, and fully accepted these Terms.

Kriya11 is an online gaming and Sports Betting platform providing entertainment services to users in Bangladesh. The company operating the platform is referred to in these terms as "we", "us", or "kriya11", and the user is referred to as "you" or "member".

Important: kriya11 reserves the right to update these terms at any time. Members will be notified of any changes via the platform or by email.

These terms are governed by the applicable laws and regulations of Bangladesh. If any term is unclear, please contact us at support@kriya11.im.

👤2. Account Registration

A valid account is required to access the full range of services on kriya11. You must provide accurate and complete information at the time of registration.

  • Each individual may only have one One Account Only can be created.
  • Opening multiple accounts using the same mobile number, email address, or payment method is strictly prohibited.
  • The name, mobile number, and date of birth provided at registration must be accurate.
  • Keeping your account password secure is entirely your responsibility.
  • Any unauthorized access to your account must be reported to us immediately.
  • Sharing or transferring account details to any third party is strictly prohibited.

kriya11 reserves the right to close any account and forfeit the balance at any time if it was opened using false information.

Kriya11 may request identity documents or other verification materials at any time for KYC (Know Your Customer) purposes. Failure to provide the required documents within the specified timeframe may result in temporary account suspension.

🎂3. Eligibility & Age Requirements

The following eligibility criteria must be met to use kriya11:

  • You must be at least 18 years of age or older is required.
  • You must be a legal citizen or resident of Bangladesh.
  • The platform cannot be accessed from countries or regions where online gaming is prohibited by law.
  • Must be of sound mind and capable of making independent decisions.

Minor Protection: Any account found to be used by someone under 18 will be immediately closed and all transactions cancelled. Parents and guardians are urged to restrict children's access to devices.

🎯4. Betting Rules

All bets placed on kriya11 are governed by the following rules:

  • Once confirmed, a bet cannot be changed or cancelled, Without cash out option
  • Minimum Bet Amount ৳50 and maximum amounts vary by market.
  • Kriya11 reserves the right to void any bet where incorrect odds were displayed due to a technical error.
  • If a match is cancelled or incomplete due to circumstances directed by the organizers, the stake will be refunded.
  • Kriya11 is not responsible for any issues arising from internet latency during live betting.
  • If one selection in an accumulator bet is voided, the bet will be settled on the remaining selections.
  • Maximum Single Win Amount ৳50,00,000will not exceed.

In any betting dispute, kriya11's decision is final. However, complaints may be submitted to the support team.

💳5. Payments & Withdrawals

All financial transactions on kriya11 are handled securely and transparently. The payment terms are outlined below:

  • Minimum Deposit: ৳100 | Minimum Withdrawal: ৳500
  • Accepted payment methods: bKash, Nagad, Rocket, and approved bank transfers.
  • Deposits are usually instant; withdrawals 30 minutes to 24 hours is processed within.
  • Withdrawals can only be made to the same payment method used for the original deposit.
  • Large withdrawals may be delayed if account verification is not complete.
  • Cases involving money laundering or suspicious transactions will be handled in accordance with applicable law.
  • Withdrawals to third-party accounts are strictly prohibited.

The payment gateway provider's own fees may apply and are not controlled by kriya11. Please check the fees in your mobile banking app before making a transaction.

🎁6. Bonuses & Promotions

Kriya11 regularly offers a variety of bonuses and promotional offers. Each offer has its own terms, which must be followed.

  • Welcome Bonus: 100% bonus on your first deposit, up to ৳5,000.
  • Before withdrawing bonus funds, the specified Wagering Requirement must be met.
  • Welcome Bonus wagering requirement: the bonus amount 10x
  • Minimum odds for bets placed using bonus balance: 1.50
  • Multiple bonuses cannot be used simultaneously.
  • Each bonus has a set expiry date; any unused bonus will be forfeited once it expires.
  • If bonus abuse or manipulation is suspected, the bonus and any associated winnings will be voided.

Any attempt to claim bonuses by creating multiple accounts will result in all accounts being closed and all balances forfeited.

🛡️7. Responsible Gaming

Kriya11 takes responsible gaming very seriously. We want our members to play for entertainment, not as a compulsion.

  • Any member may, on their own account, Daily/Weekly Deposit Limit can be set.
  • Self-Exclusion This feature allows you to take a break from the platform for a set period.
  • Kriya11's support team is available to offer guidance and assistance for any gaming-related concerns.
  • Helping parents prevent minors from gaining access is a priority for us.

For more details, visit our Responsible Gaming Page View.

🚫8. Prohibited Activities

The following activities are strictly prohibited on kriya11. Violations will result in permanent account closure:

  • Creating or managing multiple accounts.
  • Using bots, automated software, or hacking tools.
  • Attempting to influence betting outcomes through match fixing or any other fraudulent means.
  • Engaging in money laundering or using funds from illegal sources.
  • Exploiting technical glitches on the platform to gain an unfair advantage.
  • Stealing another member's information or gaining unauthorized access to their account.
  • Engaging in any activity that damages kriya11's reputation.
  • Violating the affiliate program rules or generating fake referrals.

All balances and bonuses associated with accounts involved in prohibited activities will be forfeited, and legal action will be taken if necessary.

🔒9. Privacy

Protecting your personal information is one of kriya11's core responsibilities. Information provided at registration will only be used for the purpose of delivering our services.

  • Personal information is never sold or transferred to any third party.
  • Kriya11 is obligated to provide information upon lawful requests from law enforcement agencies.
  • This website uses cookies — for more information, please see our Privacy Policy View.

10. Account Termination

You can close your account at any time. Contact our support team and your account will be closed within 24 hours.

Similarly, kriya11 may close or suspend any account for the following reasons:

  • Violation of any part of these Terms & Conditions.
  • Registering with false or incomplete information.
  • If an account has been inactive for an extended period (more than 12 months).
  • Suspicious or fraudulent activity.

Members will be given the opportunity to withdraw any valid balance before an account is closed, unless the closure is due to fraud.

⚖️11. Limitation of Liability

Kriya11 is not liable for any losses arising from the following circumstances:

  • Betting losses due to internet connectivity issues or device failure.
  • Delays or failures by third-party payment gateways.
  • Unforeseen technical issues or server downtime.
  • If account credentials are exposed due to the user's own negligence.
  • Natural disasters or other force majeure events.

Kriya11's maximum liability for any claim is limited to the value of the transaction in question.

🔄12. Changes to Terms

Kriya11 reserves the right to modify these Terms and Conditions, in part or in full, at any time. For significant changes:

  • At least 7 days ago Members will be notified via email or an on-platform notice.
  • Continued use of the platform after any changes will be considered acceptance of the updated terms.
  • Check the "Last Updated" date at the top of this page to confirm you are reading the latest version.

For any questions about these terms, write to us at support@kriya11.im. We're happy to respond in Bangla.

Our Commitment

Beyond the Terms and Conditions, areas where kriya11 never compromises

🔐
Data Protection

Your personal and financial information is protected by SSL encryption and is never sold to third parties.

Fast Payouts

Winnings paid out within 30 minutes. No holdups — follow the rules and your payment is guaranteed.

📝
Transparent Terms

From bonuses to betting — all terms explained clearly. No hidden clauses, no confusing language.

🤝
Fair Betting

The outcome of every bet is determined fairly. There is no manipulation or bias.

💬
Support in Bengali

Feel free to ask any questions about the Terms and Conditions in Bengali. Our support team is available 24/7 to help.

🛡️
Responsible Gaming

Your well-being matters to us. Self-imposed limits and voluntary break options are always available.

Read the Terms? Join Now

Kriya11 keeps things simple and transparent. Register now and start playing on Bangladesh's most trusted online gaming platform.

18+ | Play Responsibly | Responsible Gaming Policy

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